What Gas Do I Need?

Before you purchase your Sahara Product, it’s important to use the correct gas cylinder.

Gas BBQs and Patio Heaters

For Sahara gas BBQs and gas Patio Heaters, we recommend using patio gas or leisure gas. The regulator supplied is fully compatible with patio gas cylinders. This is available to buy from the following online retailers:

For Ireland

For Great Britain

Indoor Gas Heaters

For Manhattan and Provence gas heaters, we recommend using butane gas cylinders. The regulator supplied is fully compatible with butane gas cylinders. This is available from the following online retailer

For Ireland

Great Britain

Problem	Possible Cause	Solution
Burner will not light using the ignition system.	LP gas cylinder is empty	Replace the cylinder
	Faulty regulator	Have the regulator checked or replaced
	Obstructions in burner	Clean burner
	Obstructions in gas jets or gas hose	Clean jets and gas hose
	Sparker wire is loose	Reconnect wire
	Sparker wire is damaged	Change Sparker wire

Problem	Possible Cause	Solution
Low flame or flashback (fire in burner tube – a hissing or roaring noise may be heard)	LP gas cylinder too small	Use larger cylinder
	Obstructions in burner	Clean burner
	Obstructions	Clean jets and gas hose
		Use BBQ in a more sheltered position

Problem	Possible Cause	Solution
Patio heater works for a short time and then goes out.	If the heater goes out after 5mins to 15mins use, it is possibly due to the thermocouple being misaligned	Click Here to view the procedure for aligning the thermocouple.
Patio heater works for a short time and then goes out.	If the heater goes out after 30mins to 2 hours use it is possibly due to the incorrect gas being used	Check that the gas being used is propane. If you are not using the supplied regulator, check that the pressure setting on the regulator you are using is correct (37mb in UK, Eire & France) (30mb in Spain) (50mb in Germany & Sweeden) (11″per W.C in USA) For information about propane gas and propane stockists Click Here .