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About Sahara BBQs

BBQ & Patio Heater Accessories

Accessories

Tripod Heater Stand
Digital BBQ Thermometer
Sahara BBQ Apron
Premium BBQ Cover - Small
Premium BBQ Cover - Medium
Standard Patio Heater Cover
Large Patio Heater Cover
2 Sided Grill Brush
Wire Grill Brush for BBQs
3 Piece BBQ Tool Set
BBQ Rotisserie
400g Portable Gas Cartridge for use with Mini-BBQ
Smoker Box
Fish Basket for BBQs
BBQ Poultry Roaster
BBQ Griddle Pan
BBQ Pizza Stone Insert
Searing Grill BBQ Insert
Indoor Heater Log Set

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Sahara BBQs Spain

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Problem	Possible Cause	Solution
Burner will not light using the ignition system.	LP gas cylinder is empty	Replace the cylinder
	Faulty regulator	Have the regulator checked or replaced
	Obstructions in burner	Clean burner
	Obstructions in gas jets or gas hose	Clean jets and gas hose
	Sparker wire is loose	Reconnect wire
	Sparker wire is damaged	Change Sparker wire

Problem	Possible Cause	Solution
Low flame or flashback (fire in burner tube – a hissing or roaring noise may be heard)	LP gas cylinder too small	Use larger cylinder
	Obstructions in burner	Clean burner
	Obstructions	Clean jets and gas hose
		Use BBQ in a more sheltered position

Problem	Possible Cause	Solution
The regulator does not fit onto the gas cylinder	The cylinder that is being used is not designed to accept the generic regulator used with the Universal Innovations barbecue.	The cylinder that is being used is not designed to accept the generic regulator used with the Universal Innovations barbecue.

Problem	Possible Cause	Solution
Patio heater will not light	Faulty ignition sparker	If possible remove the kink. If the hose is damaged Click Here to contact us for a replacement hose.
Patio heater will not light	There is a kink in the gas hose

Problem	Possible Cause	Solution
Patio heater works for a short time and then goes out.	If the heater goes out after 5mins to 15mins use, it is possibly due to the thermocouple being misaligned	Click Here to view the procedure for aligning the thermocouple.
Patio heater works for a short time and then goes out.	If the heater goes out after 30mins to 2 hours use it is possibly due to the incorrect gas being used	Check that the gas being used is propane. If you are not using the supplied regulator, check that the pressure setting on the regulator you are using is correct (37mb in UK, Eire & France) (30mb in Spain) (50mb in Germany & Sweeden) (11″per W.C in USA) For information about propane gas and propane stockists Click Here .

Problem	Possible Cause	Solution
Regulator does not fit onto gas cylinder.	You may not be using the correct gas.	Check that the gas is propane. In Ireland, propane usually comes in a grey cylinder. In the UK, propane is usually sold in a green cylinder. Propane gas can usually be purchased from the retailer of your patio heater.

Problem	Possible Cause	Solution
The regulator does not fit onto the gas cylinder and the gas that I am using definitely is propane.	The propane cylinder that is being used is not designed to accept the generic regulator used with the Universal Innovations patio heater.	Check with your gas stockist for a suitable regulator with the correct pressure setting. OR Click Here to find recommended gas stockists near your location

Problem	Possible Cause	Solution
Patio heater lantern is creating smoke.	New patio heaters often create a small amount of smoke in their first few hours of use as they burn off residue machine oil and coolant which is used in the manufacturing processs.	Let the oil burn off at a high heat setting. If the heater is still creating a lot of smoke after 30 mins, Click Here to contact us.

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Have a question? Call Us

UK (0208) 133 7147
Ireland (01) 287 3797
USA 678-534-2876